Alternatives to 8×8
If you’ve been looking for an alternative to 8×8, you’ve come to the right place. Here you’ll find information on Dialpad, iTeleCenter, and Nextiva. All of these services are great alternatives to 8×8 for a variety of reasons. Keep reading for more details.
If you’re looking for a cloud-based phone system that can handle a variety of business functions, iTeleCenter is a good option. It is easy to use, comes with a free 14-day trial, and has a comprehensive feature set. It is also more affordable than 8×8 and offers several advantages over the competitor.
While 8×8 is one of the most popular cloud-based VoIP solutions, its higher-tier offerings may not be appropriate for smaller businesses or teams unfamiliar with API Integrations. A number of other solutions offer similar features and lower monthly fees. These alternatives may be a better fit for smaller businesses, or if you’re looking for toll-free minutes or a robust cloud-based CRM.
iTeleCenter is the leading virtual phone system with 50+ features. 8×8 offers business-grade cloud-based business phone services but lacks the features and functionality of its competitors. iTeleCenter is easy to set up, and comes with a free concierge service to answer questions.
CallHippo is an excellent alternative to 8×8 that allows you to use a free phone number to pitch prospective customers. The company offers a free trial and allows for unlimited calling and SMS. You can also set up a team and forward calls to any device. It is easy to set up and offers many features.
As a leading VoIP provider, CallHippo empowers you with a suite of data-driven tools that improve the performance of your sales process. These tools help you track call volume, length, and routing. They also offer insights into your team’s performance and client behaviors. Using this data, you can evaluate whether your marketing policies are working, whether your customers are satisfied, and whether your workforce is managing tasks effectively.
Nextiva is a VoIP phone provider that provides unlimited calling and messaging. The service has a number of useful features, including virtual fax, voicemail messages delivered to email, and unlimited video meetings. It also offers a variety of features for teams, such as team messaging and content sharing. Nextiva also allows users to move seamlessly from chat sessions to voice and video calls.
Nextiva is compatible with more CRM systems than 8×8, including SugarCRM, Salesforce, and Zendesk. The service also integrates with Microsoft Outlook and SmartOffice. It offers email support as well, but phone support is only available between 5 a.m. and 6 p.m. MST, which is less convenient than 8×8’s round-the-clock availability. Nextiva also has better customer support than 8×8.
Dialpad is a VoIP service that integrates with your business phone system. It has a similar feature set to 8×8 and is easier to use, but it has better call handling. Both Dialpad and 8×8 have the ability to add extra groups and more than 500 participants. They also have a service level agreement for better customer support.
Dialpad is a great alternative to 8×8 for many reasons. For example, it can make your phone call into an audio conference for three users. Its free version has a 45-minute conference function and can send files and links. Another benefit is integration with your CRM system. You can view lead details in your phone call, making it much easier for your sales team to move through your lead list.
For those who are looking for a cloud-based, all-in-one business phone solution, Aircall is a viable alternative to 8×8. With its intuitive interface, this service is easy to use and can be integrated with other software. Aircall has many third-party integrations and an API for developers. However, it falls short of some important features, such as video conferencing and internet faxing. Aircall does provide after-call work for its team members, allowing companies to match business hours with their team members’ availability. Aircall also offers a blocklist feature to prevent spam calls.
Another advantage of 8×8 is its advanced call center analytics. The company’s software helps monitor team activities and cross-reference the data with CRM or Helpdesk systems. In addition, 8×8 offers multi-user capabilities, including team chat.
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